"Everything Netball"
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refunds + exchanges

  • Refunds or exchanges cannot be made on any custom made items, as the goods have been specially made for you.
  • All refunds or exchanges (excluding made to order items) must be made within 14 days, from date of invoice.  
  • Refunds will be processed via way of payment made by the customer.
  • The original purchase docket must accompany the goods, and we ask that the goods be in their original undamaged packaging (if applicable).
  • Refunds or exchanges cannot be made on underwear (sports briefs & crop tops). 
  • Postage is not refundable.
  • A 5% fee will be charged on all refunds made.
  • Faulty items will be replaced or repaired as deemed appropriate by The Netball Shop after inspection.